Privacy Policy

Last Updated: 09 August 2025

At Mentivia.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. What Data We Collect

We collect personal data only when you voluntarily provide it, including when you:

  • Contact us to request information

  • Provide feedback via forms

  • Subscribe to our newsletter

  • Leave a comment on our site

The data collected may include:

  • Your name (if provided)

  • Your email address

  • Your message, feedback, or comment

  • Your IP address and browser user agent string (for spam detection and security purposes)

If you leave a comment:

  • An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/.

  • After approval, your comment will be publicly visible on the site.

2. Cookies

We do not currently use cookies for tracking or personal identification, except in the following cases:

  • If you leave a comment, you may choose to save your name, email address, and website in cookies. This is for your convenience so you do not need to re-enter your details for future comments.

  • These cookies will last for one year.

If our cookie usage changes in the future, we will update this policy and request your consent where required

3. Why We Collect Your Data

We process your personal data to:

  • Respond to your questions and requests

  • Publish and manage comments on our site

  • Send you updates if you subscribe to our newsletter

  • Improve our courses and services based on your feedback

4. Legal Basis for Processing

Under the GDPR, our legal bases for processing your personal data include:

  • Consent – You provide consent when you submit a contact form, feedback form, comment, or opt in to our newsletter.

  • Legitimate Interest – For purposes such as spam detection and security measures.

You may withdraw your consent at any time by contacting us.

6. Your Rights Under GDPR

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (“right to be forgotten”)

  • Withdraw consent at any time

  • Receive an exported file of the data we hold about you

  • Lodge a complaint with a supervisory authority

Note: We may need to retain certain data for legal, administrative, or security purposes.

7. Data Sharing

We do not sell or trade your personal data. We may share your data only with:

  • Trusted service providers (e.g., newsletter platforms, form processors) that are GDPR-compliant, solely to facilitate communication or newsletter delivery.

  • Automated spam detection services for comments.

8. Data Security

Your data is stored securely and is only accessible to authorized members of the Mentivia team. We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. Where Your Data Is Sent

  • Visitor comments may be checked through an automated spam detection service.

  • An anonymized hash of your email address may be shared with Gravatar to display profile images.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us:

📧 Email: contact@mentivia.com
🌐 Contact Page: https://mentivia.com/contact

Mentivia - Because Learning Never Stops